Egypt gains 54 places in the telecommunications regulatory performance index


Egypt rose 54 places in the latest telecommunications regulatory performance index, according to the latest report from the International Telecommunication Union.

The annual report focused on the performance of telecommunications regulators around the world for the year 2020. In international rankings, the Egyptian National Telecommunications Regulatory Authority (NTRA) now sits 41st out of 193 countries, against 95th in 2019.

NTRA also ranked second in Africa against 19th in 2019. The value of the authority’s regulatory performance index increased to 88.5 points out of a total of 100 points in 2020, from 74.5 points in 2019.

In its assessment, the report was based on four main axes. The first axis is organizational capacity, which shows the capacity of regulators to take regulatory and reform decisions in the market, as well as the degree of impartiality of the decisions that it renders.

The second axis concerns regulatory frameworks and reflects the ability to govern the services provided in the market and the impact of regulatory procedures issued on the development of the working system in the market.

The third axis is linked to organizational diversity, which shows the extent of the diversity of the regulator’s regulatory tasks and of its participatory relationship with other government agencies.

The fourth axis concerns competitiveness, which shows the extent of the capacity to create an attractive competitive environment and to open up new investment horizons.

NTRA CEO Hossam El-Gamal said the improvement in the authority’s international ranking is a result of its efforts, initiatives and regulatory frameworks released in 2020.

These had a significant impact on improving Egypt’s international ranking, including the provision by NTRA of new frequency bands to mobile phone companies in the TDD system. This served as a precedent in the Egyptian market to improve the quality of communication services provided to users.

All import licensing and services were also provided electronically, and the freedom of choice of users of communication services was enhanced. This has been encouraged by the efforts to develop the service of transferring numbers between mobile networks to take place within 24 hours.

In addition, the unified code * 155 # was launched to control subscriptions or cancellations of value-added services. At the same time, initiatives have been taken to encourage electronic means of payment and protect the rights of users of telecommunications services.

In addition, the principle of public consultations during the introduction of new regulatory frameworks was applied to benefit from the expertise of companies and organizations operating in the Egyptian telecommunications market.

El-Gamal stressed that advancing the ranking of NTRA will strengthen Egypt’s leading role at the international and regional levels in the field of telecommunications regulation.

This will give the Egyptian telecommunications market more investment opportunities. It will also help create and provide an attractive investment and competitive environment, in addition to supporting the rapid completion of the digital transformation process.


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