Emersion Accelerates North American Expansion, Targeting High-Growth Telecom and MSP Markets with Billing, Provisioning and Business Automation Solutions | Nation/World


Emersion, whose powerful business automation platform supercharges billing, procurement and order flow for telcos, MSPs and utilities, today announced the acceleration of its presence in Americas North. Since entering this new market in 2021, Emersion has signed several notable customers, announced that it has officially joined the ConnectWise Invent program, and will be exhibiting at several industry shows in Q3 and Q4 2022.

Emersion (part of the Novatti Group) has over a decade of success as the leading provider of billing, provisioning and business automation for the telecommunications industry in the Asia-Pacific region. Validated by more than 200 integration partners, Emersion is uniquely positioned to help its users “close the door to competition” by creating a single point of contact for telecommunications, data, software subscriptions, managed services, hardware and support billing.

“Emersion has a unique position in the North American market. We’ve done a tremendous job in Asia Pacific recruiting the best development team and creating integrations for our customers that save them time, money and create opportunities for expansion. Now we’re taking that playbook and adapting it to new markets. There is no bigger or better opportunity right now than the North American MSP and Telecom markets and we are doubling the teams and resources needed to win it,” said Paul Dundas, CEO of Emersion .

In recent months, Emersion has bolstered its sales team with the addition of Houston-based Joni Jandal as vice president of sales for North America. Under Joni, Emersion built its sales team in high-growth markets in the United States, including Atlanta, New York, Salt Lake City, Nashville and Indianapolis.

The team recently scored a win with the addition of MVNO Agility Mobile to their client roster. Dallas-based Agility Mobile chose Emersion to build its first customer management system and billing platform. “We grew rapidly; we knew we had to automate. We want to spend our time continuing to expand the business and promote the brand, but we still believe collections, billing and customer service are in good hands. With Emersion behind us, we are confident we can achieve our goals,” said Chris Johnston, Founder and CEO of Agility.

Dundas concluded, “Emersion is constantly seeking ideas from our customers and integration partners and we are turning that information into product evolution. Later this year, we will be rolling out an all-new user interface for the Emersion platform that will increase the pace of development and enable our team to deliver a better customer experience, easier navigation, greater search capabilities, and faster interface. We will also be expanding our API to make it easier for more partners to integrate with us. All this in order to meet the demand of an explosive market. »

Emersion will be exhibiting at MSP Expo in Fort Lauderdale June 21-24, 2022. During the expo, Paul Dundas will participate in a panel discussion on Microsoft Office 365 and Teams will discuss billing and provisioning for these services to make them more profitable. Additionally, the company will host a presentation on Emersion Solutions during the MSP Solutions Showcase at the conference.

About Emersion

Emersion is a leading cloud provider of billing, procurement and business automation software. The company was founded in 2006 and has grown to support managed service providers, telecommunications, software and utility providers in North America and APAC.

Emersion offers a range of solutions designed to help businesses interact with their customers, automate manual processes, integrate their systems and ultimately collect payments. This helps businesses improve cash flow, simplify billing operations, and create a better customer experience while reducing the resources needed to grow and scale their business.

Emersion is the only tiered billing, service management and provisioning solution available with integration to over 200 carriers/vendors and 800 service types. The Emersion software platform has been continuously developed and expanded for over 16 years, with more features and integrations than ever before for its growing customer base.

For more information about Emersion, visit www.emersion.com.

See the source version on businesswire.com: https://www.businesswire.com/news/home/20220614005739/en/

CONTACT: Morgan Moritz

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SOURCE: Emergence

Copyright BusinessWire 2022.

PUB: 06/14/2022 10:00 a.m. / DISC: 06/14/2022 10:02 a.m.


Copyright BusinessWire 2022.

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