The Nigerian Communications Commission (NCC) has underscored the need for an ongoing dialogue between the regulator of the telecommunications industry and its various licensees in order to find lasting solutions to issues that negatively impact licensee compliance. license with the regulations in force.
NCC Executive Vice President and CEO Professor Umar Garba Danbatta said at a telecommunications forum in Lagos recently hosted by the NCC.
The successful organization of a similar forum in Kano in October this year led to the organization of the Lagos forum with the team: “Improving stakeholder satisfaction”.
The purpose of the forum was to obtain direct feedback from licensees on how the board, as a regulator, is meeting licensees’ expectations.
The program was also designed to identify areas for regulatory improvement, highlight areas where licensees are at fault, and address critical industry challenges that compromise the full achievement of targets set for consolidation. gains in the telecommunications sector.
According to Danbatta, who was represented at the forum by Adeleke Adewolu, NCC Executive Commissioner, Stakeholder Management, the forum was organized in line with NCC’s commitment to ensure ongoing interactions between regulators and policy holders. license to develop collaborative solutions and implementation programs to telecommunications challenges. ecosystem.
“The Nigerian Communications Act (NCA, 2003) gives the NCC powers and responsibilities for the regulation of technical and market-related aspects of telecommunications infrastructure and services in Nigeria. We consider our role as a regulator to be very important to ensure the sustainability of the industry, as NCC sees consultation as the lifeblood of regulation, ”stressed the EVC,” Danbatta said.
Danbatta said such interactions would fit perfectly into the five pillars of the commission’s strategic management plan (2020-2024), which include regulatory excellence, promotion of universal broadband access, development of the digital economy, the facilitation of market development and strategic partnership.
“Through regular interactions with our licensees, the Commission is able to acquire valuable information to improve our regulatory output and has enabled us to achieve excellence in line with the five pillars of our strategic vision for the ‘industry as streamlined in the Commission’s Strategic Vision Plan (SVP), 2021-2025, “he said.
The VCA also reinforced NCC’s belief that it is only through voluntary performance by licensees that Nigeria will be able to meet the national goals and targets of the national policy and strategy. Digital Economy (NDEPS) 2020-2030, the Nigerian National Broadband Plan (NNBP), 2020-2025 and other national policy instruments aimed at developing the country’s digital economy ecosystem.
Also addressing the assembly, NCC Director, Licenses and Authorizations, Mohammed Babajika, said the forum aimed to foster a harmonious relationship with licensees, identify their challenges and provide guidance. comments on compliance by licensees with their license obligations and to re-emphasize the role of licensees in ensuring good quality of service (QoS) and quality of experience (QoE) for consumers.