Only the rates reported to the regulator can be offered via distribution partners, retailers: Trai to telcos

New Delhi, September 2 (PTI) Regulator Trai on Thursday called on all telecom service providers to ensure that only rates reported to them are offered through their channels, distributors or retailers, as it sought to crack down on discounts allegedly granted by certain channel partners to attract customers from other networks.

With this, the Telecommunications Regulatory Authority of India (Trai) has assigned the responsibility of ensuring compliance of regulatory provisions and guidelines directly with the operators, in such cases.

In his leadership, Trai has asked all telecommunications service providers (TSPs) to guarantee “with immediate effect” that only rates reported to the regulator are offered through their channel partners, distributors, retailers or third-party applications. .

He also asserted that the responsibility and accountability for ensuring compliance with guidelines and the provision of Trai will rest with telecommunications service providers, when the name or brand of operators is used to market or sell products.

The management came after Trai received complaints from telecom service providers against each other, where allegations were made about the specific mobile number portability (MNP) tariff offer being made by companies. rivals.

While the allegations of such “discriminatory MNP specific tariff offers” have been denied by each of the operators. In some cases, it has been stated by a few telecom operators that their distribution partners may have granted certain MNP specific benefits to customers on their own without the consent or authorization of the actors themselves.

Trai noted that channel partners and distributors are “unlicensed entities” appointed by telecommunications operators for the purpose of offering services. He also clarified that “TSPs are responsible for complying with the various regulatory provisions / guidelines regarding tariff offers issued from time to time.” PTI MBI HR


Disclaimer: – This story has not been edited by Outlook staff and is auto-generated from news agency feeds. Source: PTI

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